Jordan Fitness Limited provides its services and goods to its customers on the following terms and conditions:

1. The meaning of some words used in these terms and conditions

‘we’, ‘us’ or ‘our’ is a reference to Jordan Fitness Limited, a company registered in England and Wales under company number 12798165 and with our registered office at 56 Oldmedow Road, Hardwick Industrial Estate, King’s Lynn, Norfolk PE30 4JJ; ‘you’ or ‘your’ is a reference to the person to whom we are supplying Goods and providing Installation Services and who is required to pay for the Goods we supply and the Installation Services we provide; ‘Goods’ means the goods which you purchase through our website and for which you will pay for; ‘Premises’ means the place where we will provide the Installation Services; ‘Installation Services’ means the installation we will provide in connection with the Goods. The precise Installation Services we will be providing to you will be stated on our website or as we agree from time to time.

2. The contract between us

2.1 We must receive payment of the whole of the price for the Goods that you order before your order can be accepted. Once payment has been received by us we will confirm acceptance by email. Acceptance forms a legally binding contract.

2.2 Colours and finishes are displayed as accurately as possible, but variations may occur due to lighting, screens, or manufacturing processes. If exact colour matching is essential, you should request a sample. We cannot be held responsible for variations caused by screen settings or batch differences.

3. Price

3.1 Prices payable for Goods are those set out on our website.

3.2 Delivery charges are additional and set out on our website. Delivery to some locations may not be possible.

3.3 While we try to ensure all prices and descriptions are correct, errors may occur. If an error is discovered, you may reconfirm or cancel your order before dispatch. We are not obliged to honour incorrect prices.

4. Right for you to cancel your contract

4.1 You may cancel within fourteen working days from receipt of the Goods.

4.2 Cancellations must be made in writing to 56 Oldmedow Road, Hardwick Industrial Estate, King’s Lynn, Norfolk PE30 4JJ or by email to sales@jordanfitness.com.

4.3 If you have received the Goods, you must return them at your own cost and risk. If processed for delivery, do not unpack the Goods before returning.

4.4 Refunds will be issued within 30 days provided returned Goods are received in original condition. If you fail to return the Goods or pay return costs, we may deduct recovery costs.

5. Cancellation by us

5.1 We may cancel the contract if:

• • 5.1.1 insufficient stock is available;
  • 5.1.2 we do not deliver to your area;
  • 5.1.3 a Goods listing contained a pricing error.

5.2 If we cancel, we will notify you by email and refund sums paid within 30 days. No further compensation will be offered.

6. Delivery of goods to you

6.1 Delivery will be made to the address given at the time of order.

6.2 Delivery will occur as soon as possible and in any event within 30 days.

6.3 Ownership and risk pass to you upon delivery.

7. Liability

7.1 You must notify us in writing within 10 working days of delivery if Goods are incorrect, damaged, defective, or incorrect in quantity.

7.2 If you do not receive the Goods within 30 days, you must notify us within 40 days of placing the order.

7.3 If you notify us of a problem, our only obligation will be:

• 7.3.1 to make good any shortage or non-delivery;
• 7.3.2 to replace or repair damaged or defective Goods; or
• 7.3.3 to refund you the amount paid for the Goods.

7.4 We are not liable for indirect or consequential loss, including loss of profits, business, or goodwill, except as required by law.

7.5 You must comply with all import/export regulations. We are not liable for Goods prohibited by law from import or export.

7.6 Nothing excludes rights you may have as a consumer or our liability for death or personal injury caused by negligence.

8. Providing the Services

8.1 Installation Services normally begin on delivery unless otherwise agreed.

8.2 Installation Services will be provided:

8.2.1 with reasonable care and skill;
8.2.2 in line with accepted practices and standards;

8.2.3 in compliance with applicable laws and regulations.

8.3 Once delivered, the Goods become your responsibility.

8.4 We assume that:
8.4.1 necessary supplies (electricity, water, internet, etc.) are available;
8.4.2 existing structures and systems are suitable and in good working order;
8.4.3 any required connections are suitable and permitted.

8.5 Installation Services are provided on normal working days between 8:00am and 6:00pm unless agreed otherwise.

9. Notices

All notices must be sent in writing to Jordan Fitness, 56 Oldmedow Road, Hardwick Industrial Estate, Kings Lynn, Norfolk PE30 4JJ. Notices from us will appear on our website.

10. Events beyond our control

We are not liable for delays or failure caused by events beyond our control including strikes, system failures, floods, fires, explosions, or accidents.

11. Invalidity

If any part of these terms is unenforceable, the remainder will remain valid.

12. Privacy

You agree to our privacy policy at https://www.jordanfitness.com/pages/privacy-policy.

13. Third party rights

No third party has rights to enforce these terms under the Contracts (Rights of Third Parties) Act 1999.

14. Governing law

This contract is governed by English law and subject to English courts.

15. Entire agreement

These terms, together with our prices, delivery details, contact details and privacy policy, form the entire agreement. Nothing said by sales staff varies these terms unless confirmed in writing.

Last updated November 2025